Customer Care Specialist

Job Description

We are seeking a Customer Care Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

  • Handle customer inquiries and complaints

  • Process new orders timely and accuratetly

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services


  • Previous experience in customer service, sales, or other related fields

  • Must have experience with Microsoft Office and Outlook and be comfortable with other software systems

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Able to work within a close team enviroment

  • Positive and professional demeanor

  • Excellent written and verbal communication skills

Company Description
Advanced - Ortho is a growing full line orthopedic soft goods manufacturer with over 20 years in the marketplace. We have an energetic culture that strives for continuous improvement and the highest customer satisfaction in the industry. All of our products are engineered for comfort, durability and fabricated with the highest quality materials available in the market.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Personal Care Specialist
Reading, PA Supportive Concepts for Families
Independent Nurse Practitioner, Urgent Care Sp...
Du Bois, PA Medexpress
Independent Nurse Practitioner, Urgent Care Sp...
Mount Pleasant, PA Medexpress
Independent Nurse Practitioner, Urgent Care Sp...
Somerset, PA Medexpress
Independent Nurse Practitioner, Urgent Care Sp...
Johnstown, PA Medexpress
Wound Care Specialist/Surgeon
Lancaster, PA Lancaster General Health